Introducing a new way of taking notes during usability studies
Product Design Strategy At Scale
How I leveraged and adapted existing resources to kick off several large scale initiatives at the same time.
Building Product Design Teams
Design Management Operations
Creative Problem Solving with MURAL
Some examples of how we use MURAL on the Product Design Team
Some Thoughts On Hiring
Interview - Hulu Product Design Book
An Approach To Experience Mapping
Planning & facilitating with cross-functional teams.
The Power of Mobile
Improving The Metro Bus System In Los Angeles
Prototyping Workshop @USC
USC (UXSC)
My Approach to Mobile Usability Testing
A step by step guide on how how to set up a usability study
The Challenges of Enterprise UX: General & Sensitive Email?
General and sensitive email?
Xbox One - The Ultimate Usability Testing Platform?
Some blue sky thinking about the kinect sensor